How to contact Microsoft Support?

After exhausting Windows Help and online help resources, you may prefer to contact Microsoft customer support with your problem. Microsoft offers customer support through a series of web pages that offer targeted advice, videos, and wizards that step you through a solution. In addition, you can chat online with a representative and find a solution together.

Microsoft customer support can typically be contacted for two free help sessions and unlimited installation support. Submit a request to Microsoft customer support via e-mail or call 1-833-400-0077. If Windows 7 came preinstalled on your laptop, you may also be able to contact your manufacturer for support questions.

  1. In your browser, visit Microsoft’s Customer Support web page.
  2. Click the Solutions Centers button.On the page that appears, click the link for Windows 7.
  3. Click any link along the left of the page to explore a topic of interest to you.

When you’re done, click the Close button to close the Internet Explorer browser.

How to change a payment method or credit card linked to your Microsoft account?

Add a new payment method

If you want to change how you pay for purchases from Microsoft Store, you can change the payment method linked to your Microsoft account. 

  • Here’s how to add a credit card, debit card, bank account, PayPal account, or mobile phone as a new payment option for your Microsoft account:

Add a new payment option online

  • Sign in to the Payment options page with the Microsoft account to which you want to add the payment option.
  • Select Add a payment option.
  • Select the type of payment option you want to add, and then select Next.

Update a current payment method

If your name, billing address, expiration date, or CVV number has changed for your current payment method, here’s how you can update it:

Update payment option info online:

  • Sign in to the Payment options page with your Microsoft account. 
  • Find the payment option you want to update, and then select Edit info.
  • Enter your updated info, and then select Save.

Remove a payment method

If you have a payment method that you are no longer using or that has expired, here’s how to remove it:

Remove a payment option online:

  • Sign in to the Payment options page with the Microsoft account that has the payment option you want to remove.
  • Find the payment option you want to remove, and then select Remove.
  • Select Yes, remove to confirm that you want to remove the payment option.

If you face any problem for technical issues Call +1-833-400-0077 for help and support.

For Microsoft chat Call +1-800-386-5550 and for Xbox technical issues Call +1-800-469-9269.

How to investigate a billing charge from Microsoft or

When you see unexpected charges from or in a monthly statement from your bank, credit card, or any other payment provider, we want to help you resolve your question as quickly as possible. Before seeking further info or help, take these steps to compare the unexpected charges to your Microsoft order history.

  1. Sign in to your Microsoft account order history. If you have more than one Microsoft account, sign in to each one to check your order history.
  2. Compare your account with the charge in question. It’s possible the unexpected charge was for a subscription or a mistaken purchase by someone in your family.

If you believe someone has acquired your payment info, contact your payment provider to prevent more charges, then change your payment option info in your Microsoft account. Under Payment options, you can also choose to add or remove debit or credit cards, a bank account, or PayPal. You can also redeem Bitcoin and gift codes or cards. 

Call +1-833-400-0077 for more help and support.

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Microsoft Common Problems and Support:-

  • Upgrade to Office 365 or Office Home & Student 2016
  • Windows 7 IE Browser crashes
  • Installation & Configure Microsoft company Office Outlook
  • Hotmail is not syncing with other mails.
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Microsoft Charges on Credit Card

Microsoft Charges on Credit Card is investigating complaints on behalf of consumers who received a charge on their credit card or bank statements reading “MSFT *ONLINE BILL.MS.NET WAUS.” It has been alleged that Microsoft may be charging a “membership fee” without the consumer’s authorization. It is believed that these charges are being made in connection with consumers’ live accounts.

Microsoft Billing Online Technical Support

If you received this charge on your credit card or bank statement, would like to hear from you. Attorneys are trying to determine whether consumers can file a class action lawsuit to recover compensation for these charges, and need your help in their investigation.


Consumers have claimed that suspicious charges reading “MSFT *ONLINE BILL.MS.NET WAUS” have shown up on their bank and credit card statements in varying amounts, ranging from $1.00 to $74.99.

Company (ies)


Additional Details

Consumers found that these charges were made in connection with their Live accounts.

Microsoft Live Chat Support

Microsoft office customer service

Microsoft Online Chat support You can be subject to greater liability: Your loss is limited to $50 if you notify your financial institution within two business days of learning of the theft. Your liability then jumps to $500 until 60 days after your account statement is mailed, and after that it’s not capped at all. That said, most financial institutions do not hold debit card users to this liability, instead treating them like credit card theft victims. There’s no guarantee of this, however.

Also, bear in mind that you could also face tighter money constraints resulting from a debit card theft, since the money is withdrawn directly from your account and it can take up to two weeks for the bank to investigate.

Next steps depend on how deep the thief got. If you think only your debt card number was compromised, have the bank cancel the card, and change your PIN. If the fraudsters also have your bank account number, close the account and open a new one with a new number.

In either case

“If the card issuer agrees to remove a false change, make sure to check back that it has actually been removed or that the money has been reimbursed,” says Neal O’Farrell, executive director of The Identity Theft Council.

Also be sure to inform any companies you pay automatically through your credit or debit card about the change to avoid owing fees or having your service suspended.

Call +1-833-400-0077 for Microsoft Live Chat Support.