How to contact Microsoft Support?

After exhausting Windows Help and online help resources, you may prefer to contact Microsoft customer support with your problem. Microsoft offers customer support through a series of web pages that offer targeted advice, videos, and wizards that step you through a solution. In addition, you can chat online with a representative and find a solution together.

Microsoft customer support can typically be contacted for two free help sessions and unlimited installation support. Submit a request to Microsoft customer support via e-mail or call 1-833-400-0077. If Windows 7 came preinstalled on your laptop, you may also be able to contact your manufacturer for support questions.

  1. In your browser, visit Microsoft’s Customer Support web page.
  2. Click the Solutions Centers button.On the page that appears, click the link for Windows 7.
  3. Click any link along the left of the page to explore a topic of interest to you.

When you’re done, click the Close button to close the Internet Explorer browser.

Call +1-833-400-0077 for Microsoft help and support.

How to investigate a billing charge from Microsoft or MSbill.info?

When you see unexpected charges from MSbill.info or bill.ms.net in a monthly statement from your bank, credit card, or any other payment provider, we want to help you resolve your question as quickly as possible. Before seeking further info or help, take these steps to compare the unexpected charges to your Microsoft order history.

  1. Sign in to your Microsoft account order history. If you have more than one Microsoft account, sign in to each one to check your order history.
  2. Compare your account with the charge in question. It’s possible the unexpected charge was for a subscription or a mistaken purchase by someone in your family.

If you believe someone has acquired your payment info, contact your payment provider to prevent more charges, then change your payment option info in your Microsoft account. Under Payment options, you can also choose to add or remove debit or credit cards, a bank account, or PayPal. You can also redeem Bitcoin and gift codes or cards. 

Call +1-833-400-0077 for more help and support.