After exhausting Windows Help and online help resources, you may prefer to contact Microsoft customer support with your problem. Microsoft offers customer support through a series of web pages that offer targeted advice, videos, and wizards that step you through a solution. In addition, you can chat online with a representative and find a solution together.
Microsoft customer support can typically be contacted for two free help sessions and unlimited installation support. Submit a request to Microsoft customer support via e-mail or call 1-833-400-0077. If Windows 7 came preinstalled on your laptop, you may also be able to contact your manufacturer for support questions.
- In your browser, visit Microsoft’s Customer Support web page.
- Click the Solutions Centers button.On the page that appears, click the link for Windows 7.
- Click any link along the left of the page to explore a topic of interest to you.
When you’re done, click the Close button to close the Internet Explorer browser.